WD Market engineers custom AI ecommerce automation, intelligent shopping assistants, and event-driven back-office workflows for UK, US, and European merchants – connecting LLMs directly to your live Shopify, WooCommerce, or Magento catalog, ERP, and CRM without hallucinations or fragile plugins.
Generic AI widgets guess answers and create support tickets. We build production-grade AI ecommerce automation grounded in your real-time inventory, order status, product attributes, and store policies – cutting manual operations while lifting conversion rates.
Designed for mid-market and enterprise online stores ready to replace repetitive manual work with reliable, data-grounded AI workflows:
High-traffic Shopify, WooCommerce, and Magento stores that want an AI chatbot for ecommerce capable of checking live stock, recommending compatible SKUs, and resolving WISMO tickets automatically.
Leadership and growth teams tired of stitching together spreadsheets across Shopify, GA4, Google Ads, Meta Ads, Klaviyo, and ERP systems every Monday morning.
Merchants managing 1,000 to 100,000+ SKUs who need automated supplier feed normalization, technical attribute extraction, and on-brand product descriptions.
Operations teams handling complex B2B/B2C order routing, fraud anomaly flagging, return approvals, and supplier purchase order drafting.
Brands that require strict anti-hallucination guardrails, role-based data access, and real-time tool calling against NetSuite, Dynamics 365, Odoo, or custom APIs.
International merchants expanding across UK, US, and European markets who need automated multi-language catalog translation and regional compliance checks.
If your team spends hours copying data between spreadsheets, answering repetitive order-status questions, or manually formatting supplier feeds, AI automation delivers immediate ROI.
Plug-and-play AI apps hit a wall as soon as a customer asks about live warehouse stock, split shipments, or B2B account pricing. We engineer AI around your actual commerce stack.
Manual back-office work and generic AI plugins create costly friction. Our systems eliminate:
What your commerce operation looks like after deploying tailored AI automation:
WD Market delivers end-to-end AI ecommerce automation – from opportunity mapping and RAG architecture to production deployment and continuous evaluation.
Map high-ROI automation targets across customer support, merchandising, reporting, and order operations with clear data boundaries.
Automated prompt evaluation, red-teaming, and accuracy benchmarks before go-live.
GDPR/UK-GDPR and CCPA-compliant PII scrubbing, role-based tool permissions, and zero training on your proprietary store data.
Connect AI agents to live catalog, order status, returns, and CRM endpoints via secure APIs.
Automatic confidence scoring with instant handoff to Gorgias, Zendesk, HubSpot, or Slack.
Event-driven pipelines for catalog enrichment, automated reporting, and order routing.
Webhook triggers
Real-time
AI support coverage
24/7
Model routing
Multi-LLM
Fallback logic
Deterministic
We build production AI systems using event-driven middleware, hybrid vector search, and deterministic tool-calling
Direct, low-latency tool-calling against Shopify Admin/Storefront GraphQL, WooCommerce REST, and Magento APIs for live stock and order lookups.
Tool execution
Real-time
Schema validation
Strict JSON
High-volume catalog enrichment, embedding generation, and cross-channel reporting run on resilient Redis queues and scheduled workers.
Seamless two-way orchestration between your AI layer and NetSuite, Dynamics 365, Odoo, Gorgias, Zendesk, and Klaviyo.
Scoped OAuth2 permissions, encrypted secrets, automatic PII redaction before LLM calls, and strict rate limiting.
Version-controlled system prompts and evaluation suites so you can upgrade across OpenAI, Claude, and Gemini without regressions.
Dedicated Node.js, Python, or Laravel orchestration services combining n8n/Shopify Flow triggers with custom RAG and agent logic.
Instant triggers on order creation, stock threshold alerts, return requests, and customer support messages.
We connect best-in-class LLMs and workflow engines directly into your existing eCommerce, CRM, and ERP infrastructure.
Deep native API and webhook integration with Shopify & Shopify Plus, WooCommerce, and Adobe Commerce (Magento).
Vendor-neutral orchestration across leading enterprise LLMs, automation platforms, helpdesks, and ERPs.
Transparent, scope-based pricing engineered around measurable operational time savings and conversion lift:
€2,500 – €8,500
Best for launching a high-impact AI shopping assistant, catalog enrichment pipeline, or automated reporting workflow.
€350 – €1,200+ (monthly)
Ongoing prompt tuning, accuracy monitoring, model upgrades, and iterative workflow expansion.
Custom Pricing (scope-based)
Designed for complex B2B/B2C stores requiring multi-system AI orchestration across ERP, WMS, PIM, and multi-region storefronts.
A structured 4-stage engineering process that validates accuracy and ROI before touching live customer traffic:
Our website was outdated, and we had communication problems with the previous service provider. We are very glad that WD Market has appeared on our way. Considering that we have a large online store, the entire context with information storage was transferred. Now we have a new modern website mebeles.lv with an excellent UI/UX design. Communication with the company is impeccable. Having started a fruitful cooperation with WDM, we continue to develop with their help. We definitely recommend WD Market for website creation and company growth!
From the very beginning, after discussing MULTIPACK business goals and the challenges we were facing with the development of our new e-shop, I understood that WD Market was the agency we wanted to sign the contract with. How did I know? Because of their attitude. They truly understood our vision, our business needs, and, as a Project Manager, I felt that they also understood the complexity behind the project. From the first conversations, WD Market supported us every step of the way – not just as a service provider, but as a real partner. A tremendous amount of effort was invested in understanding all the API challenges between our internal software and the web platform. The team provided valuable eCommerce tips and best practices, integrated smart solutions, and always looked for the best possible way forward. WD Market proved their competence at every level. A special gratitude goes to IT Project Manager, whose technical expertise, dedication, and problem-solving skills helped solve challenges that at times seemed almost impossible. We would also like to thank WD Market Business Development Manager, Project Manager, Web Designer and the entire WD Market team, including everyone who stood behind the scenes, for their professionalism, responsiveness, patience, and commitment throughout the project. Together, we have moved the MULTIPACK e-shop to one modern, safe, and functional platform; imported more than 2,000 products; created a multi-language online shopping environment for packaging solutions; implemented complex API integration; reviewed and improved our online business model; developed both B2C and B2B functionality; and we continue improving and developing our eCommerce tool further. Thank you, WD Market, for being by our side in this important project. We truly appreciate your support, your expertise, and the human attitude you brought into the cooperation! We definitely recommend WD Market, and I am sure that all my colleagues involved in this project would join me in this recommendation. Visit www.multipack.lv – and if you are planning to refresh, improve, or create a brand-new e-shop, look no further for an eCommerce partner!
Great team, the implemented project (web) perfectly reflects IT and design trends, the service was provided within the agreed time and in general within very operational deadlines. Dynamic communication and rapid support! Let’s continue our cooperation in the implementation of future steps!
Happy with our new internet store / website made by WD Market, that is faster, more intuitive and has more important features and options that make the whole customer experience better. Thank you!
Excellent experience working on my Shopify website audit and design. They were knowledgeable, thorough, and clearly understood the platform inside and out. The recommendations were practical and made a real difference to how the site looks and performs. Communication was smooth throughout, and the work was delivered on time. Definitely recommend to anyone looking to improve their Shopify store.
Sharp and insightful. Tomass & team from WD Market really takes the effort to understand your business, look through all analytics and immediately come with clear recommendations from the get go. A great partner for growth. Highly recommend.
Working with WD Market for a CRO audit was a great experience. Their decision making is data driven and not just vibes! Each part of the process was clearly presented and made good business sense to tackle step by step, with priority projects made clear so that we can approach the most urgent items first.
"We decided to trust the WD MARKET team to create our new website, as our previous website was outdated and lacked modern features and functionality. From the very beginning, we truly appreciated the communication and attitude – for us, that is one of the most important parts of any cooperation. The WD MARKET team works professionally, is genuinely committed to delivering great results, and is always able to suggest the best and most practical solutions, rather than simply completing tasks without added value. Communication was always fast, clear, and polite, and throughout the whole process we felt that our needs were truly heard and understood. Thank you for the great work and a very pleasant collaboration, we can confidently recommend WD MARKET to anyone looking for a high-quality website and a professional approach!"
Working with WD Market has been a complete game changer for our business. Now I truly understand the difference between a regular IT company and a specialized eCommerce agency — it’s like night and day. The team at WD Market is incredibly proactive and results-oriented. Instead of us wasting time trying to figure out what to do next, they consistently come with clear strategies, data-driven recommendations, and smart solutions that make a real impact. Their deep understanding of eCommerce, digital marketing, and growth optimization has helped us move forward much faster and with more confidence. The quality of their work is exceptional — from planning and execution to communication and follow-up, everything is done with precision and genuine care for our success. They don’t just deliver tasks; they act like a true partner, always thinking ahead and helping us grow. If you’re serious about scaling your eCommerce business, WD Market is the kind of partner that will take you there. Their expertise, initiative, and commitment make all the difference.
We conducted the Usability Audit with WD Market and we are very happy with the experience and insights gained.
"Previously, our website was not sufficiently designed to ensure that the sales page would inspire trust among clients, especially those who had never heard of our brand. WD Market opened our eyes to crucial details we had overlooked and clearly pointed out that these shortcomings were preventing us from achieving high conversion rates. They not only identified the problems but also offered concrete solutions and helped us implement them in practice. As a result, our website gained a more professional look, became more trustworthy to potential clients, and significantly improved our sales performance. A huge thank you to the WD Market team for their dedication and support – they helped our company reach the next level and strengthened our position in the market."
"WD Market helped us build a new WordPress webshop and went a step further by developing an AI-based tool to monitor our webshop and B2B sales results. This tool saves us hours of manual work that we previously spent tracking results in Excel spreadsheets and collecting data from multiple platforms and tables. As a company manager, it’s important for me to keep track of results online and be able to access them quickly with just a few clicks. We were especially impressed by the fast development process and the smooth communication throughout the project. I appreciated that there were never objections about something being impossible—only immediate proposals with several options for solving each problem. It’s not easy to exceed our expectations, but in this case, WD Market clearly did."
Excellent team, we quickly agreed on the needed steps to improve our WordPress page performance and they quickly implemented the changes. The new page reached our speed performance targets.
Thank you, WD Market, for the quality work, friendly attitude and nice communication! They fulfill everything they promise, respond promptly to problems and do not delay with answers. Definitely very knowledgeable and experienced, whom both large and smaller companies can trust. I would definitely recommend working with them!
We have collaborated on several projects, everything always goes smoothly. I also really like WDMarket's Agile approach with the ability to adapt to the client's needs at any time.
Very responsive and quickly provided useful advice!! I recommend it!!
"Tomass from WD Market – STAR Tomass from WD Market was a pleasure to work with. Offering invaluable insights with a mix of quick wins and longer term solutions. I hope to keep working with him in the future and would recommend any e-com business having a WD Market audit."
Multiple systems synchronized into a single, automated workflow.
Pricing mismatches, fragmented stock sources, complex B2B pricing rules, and manual order handling across ERP, CRM, and eCommerce systems.
Custom ERP & CRM integration with real-time stock and pricing sync via APIs and XML feeds. Automated customer migration, batch-based cost calculations, B2B pricing logic, and group-based product visibility.
Results Achieved
Clear insights replaced guesswork across complex eCommerce setups.
Challenge
Unclear technical issues, slow site performance, and hidden risks caused by outdated code, plugins, databases, and infrastructure.
Solution
Performed in-depth technical and speed audits to identify security vulnerabilities, outdated components, database bloat, and performance bottlenecks across hosting, themes, plugins, and custom code.
Results Achieved
A scalable eCommerce foundation for complex retail operations.
Challenge
Supporting multi-country sales, large catalogs, multiple inventories, and ERP-connected retail operations on an outdated, non-scalable platform.
Solution
Built a Magento 2 multi-store setup for four countries with custom UI/UX, advanced catalog navigation, and full Horizon ERP integration for real-time stock and automated order processing.
Results Achieved
A conversion-focused web shop redesign replaced an outdated platform.
Challenge
An outdated eCommerce site that was hard to use and underperforming in conversions
Solution
Complete web shop redesign with focus on modern design, user experience optimization, and email automation implementation based on expert eCommerce recommendations.
Results Achieved
Whether you want to deploy a revenue-driving AI shopping assistant, automate catalog enrichment, or eliminate manual back-office spreadsheets, WD Market delivers custom AI ecommerce automation engineered for accuracy, speed, and measurable ROI.
AI Shopping & Support Agents – Connected to live inventory, orders, and returns.
Catalog & SEO Automation – Bulk SKU enrichment, attribute extraction, and localization.
Automated BI & Reporting – Cross-channel digests across Shopify, GA4, Ads, and ERP.
Back-Office Workflow Automation – Smart order routing, fraud triage, and B2B quoting.
Zero Storefront Bloat – Asynchronous cloud architecture that protects Core Web Vitals.
Strict Guardrails & Ownership – No hallucinations, full audit logs, and zero vendor lock-in.